Returns & Exchanges
At Chateau Bel Age Boutique, we want you to be completely enamored with your purchase; if an item doesn't meet your expectations, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all boutique tags and protective seals are intact to qualify for a full refund.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our atelier, your refund will be processed within 5-7 business days.