Frequently Asked Questions

Everything you need to know about shopping at Chateau Bel Age Boutique.

What is the standard shipping timeframe for orders?

We offer premium worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on the destination.

What is your return and exchange policy?

Chateau Bel Age Boutique accepts returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that intimate apparel and sale items are final sale.

How do I ensure I select the correct size?

Each product page features a detailed size guide with specific measurements. As our curated collections come from various designers, we recommend checking the 'Size & Fit' notes listed under each garment.

Are your materials sustainably sourced?

We pride ourselves on quality and ethics. Many of our pieces are crafted from organic cotton, recycled silks, and ethically sourced wool to ensure your wardrobe is as responsible as it is elegant.

How can I track the status of my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a seamless checkout experience.